Imogen Fuller, Engagement Manager
Centre of Excellence for Information Sharing
You need all of these things (and sometimes more) when you are working for the Centre! As well as bags of initiative, a willingness to ask questions, delve further and, an interest in cake. Luckily having an interest in cake, means that often we find ourselves meeting and collaborating in some great meeting places nationally that always seem to have some sort of food focus!
As an engagement manager, you will primarily find yourself working from home, which can be a new experience and take some time to get used to. But there are plenty of technological solutions to help including using Yammer and the all-important phone which is a lifeline to the rest of the team.
However working as a member of the Centre, could see you working from the historic Guildhall in Bath, on the train whilst travelling to London or spending some time in a seaside town – working of course! Every member of the team starts their week differently, but mostly catching up what is happening across our local places and policy areas. We don’t rely on emails to share our work and messages but use a really useful business Facebook tool called Yammer! As we work across a range of policy areas, this helps us to group work messages in key policy areas and share relevant messages without work getting lost in a myriad of mail.
The Centre has a national team leading on national policy areas and influencing government, a team of engagement managers, who support local places on their information sharing journeys and the all-important dissemination team, who help to share our critical messages and learning to help other local places improve their information sharing.
One of our Engagement Managers, Imogen Fuller reflects on a recent week.
So with my packing list ticked off I am heading south to London for a meeting at the Home Office – with my passport safely tucked away to help me through security . This meeting will provide an update on future plans for the Ending Gang and Youth violence programme (EGYV), an area that I have been working on. Travelling on the train gives me the opportunity to catch up on some work. I type up some notes and reflect on a phone interview with a contact at Southend Clinical Commissioning Group (CCG). Southend is one of the health and social care integration Pioneers. Health and Social care integration is one of our main policy areas and the Pioneers have developed some innovative information sharing solutions.
I also take advantage to check Twitter, one of our main communication channels, re-tweeting and sharing critical messages about ours and our partners work on information sharing.
The meeting at the Home Office proves to be a positive and has helped me to think about developing the EGYV Information sharing report I have been working on, with help from the dissemination team to get this ready for publication. On the train on the way home, I grab the opportunity to read a report by Catch 22 on young people who are missing and gang-related drug activity. Reading policy reports is integral to our work as it helps inform what we do, understand the issues around policy areas and how information sharing is often a barrier to agencies working together to support vulnerable young people. To help with the development of the EGYV report, I email the dissemination team a summary of the report to support the EGYV report publication.
So as you can see you really do need your laptop, phone, oyster card and passport when working for the Centre, to support local places tackle their barriers to information sharing!