The first question most people should ask when developing an information sharing protocol or an information sharing agreement is:
“Doesn’t something already exist?”
Unfortunately this is a difficult question to answer in many organisations where there is no central record or library of protocols and agreements that they have signed up to.
It is good practice to develop a central record to ensure that work is not unnecessarily duplicated and that the look and feel of the documentation can be controlled or standardised. A library will also safeguard this tacit knowledge when individuals leave the organisation.
The responsibility for keeping the central record or library up to date must be made explicit in the job description of the information management, records management or other relevant team member, as well as in the policies and procedures of the organisation.