Charlotte Piper, Assistant Director
Centre of Excellence for Information Sharing
I was at the Parliamentary launch of the Challenge Panel report this week when Pat Ritchie, co-chair of the Panel, spoke of being a good cook, but not a slavish recipe-follower.
Pat used the point to illustrate that the report and the case studies within it, should not be taken as blueprints to be followed to the letter, but rather that they should be taken as ideas and approaches to be drawn on, inspired by, and used creatively.
The independent Service Transformation Challenge Panel was commissioned by the Chief Secretary to the Treasury and Secretary of State for Communities and Local Government to find ways that will encourage transformation across the country at a greater scale and a faster pace. You can read the Panel’s report here.
The Panel believes that successful transformation happens when places focus on individuals and their outcomes. This is made possible when agencies join up services and use data to improve those services or, put simply, identify local needs and deliver tailored services to meet those needs.
The report emphasises the need for local places ‘to tackle the overwhelmingly cultural and organisational barriers to information sharing’ if they are to improve outcomes for people, particularly those with multiple and complex needs (p27). The work of the Centre of Excellence for Information Sharing is central in supporting places to achieve these aspirations and welcomed the report on Wednesday.
During the launch, Kris Hopkins MP, Parliamentary Under Secretary of State for Communities and Local Government, highlighted Melton’s collaborative approach to information sharing and the importance of this learning being shared – which we have been working with Melton to do.
Our approach to using case studies like Melton’s chimes with Pat’s outlook on cooking. We recognise that no two areas are the same but they can take elements of an approach and adapt them to create flavours that work locally.
The question that the report leaves us with then is, how will you use the ingredients?