Health and social care integration case studies and resources

Our information sharing journey has made many stops at local places with cultural barriers embedded in to their health and social care integration. So this page is full of resources and case studies to outline what these barriers are and how different people have dealt with them to find a solution that works for them:

Mental health

Mental health crisis care
The Centre has supported local areas to explore the cultural factors impacting on information sharing for various stakeholders working in mental health crisis care. Through this work seven key themes have been identified around culture and information sharing, these are covered in the reports below:

Mental Health Crisis Care Concordat workshop 
In May 2016 we brought together local Mental Health Crisis Care Concordat partners with national government policy makers to explore how outcomes for those people in mental health crisis can be improved by strengthening the way information is shared between local service providers. 

Surrey safe havens
In Surrey the co-location of professionals and a shared approach to service user care has enabled statutory and independent professionals to develop an understanding of each other’s roles and build confidence to share information to support people across Surrey in mental health crisis - more details about this work is available in the case study below:

Integrated Digital Care Records
Since the NHS was challenged in 2013 by Jeremy Hunt to go paperless by 2018, the race to get integrated digital care records (IDCRs) up and running has been at the forefront within the health and social care sector – with information sharing playing a key role in making this possible. We worked with a number of local places on their journey to implement an IDCR and how they communicated the changes to patients:

The approach to mental health in Leicestershire
As a results of the 2007 Bradley Review a number of early intervention and diversion initiatives were drawn up to divert people with mental health problems and learning disabilities away from the criminal justice system. This case study focuses on Leicestershire and the role information sharing played to put it in place:

Exeter health data
In 2015 the Chief Fire Officers Association and NHS England came to an information sharing agreement to allow Fire and Rescue services across the UK access to the Exeter health data. Cheshire has been using this data since 2008 and has learnt lessons on how to use it to maximise its benefit, this learning is highlighted in the case study below: 

Health records
A health record is an electronic local health and care record which enables practitioners from hospitals, community care providers and GP practices to improve clinical decisions by sharing information about patients. This had been introduced in Hampshire and this is a case study of the process:

Living Well Pioneer Programme
Cornwall is one of the 14 health and care national leaders – the Integrated Care and Support Pioneers - who are exploring new ways to integrate services, in order to improve the quality of life for the most vulnerable in their community. The case study below outlines the work and the information sharing barriers they faced:

Antenatal and postnatal information sharing in Manchester
Children’s centres throughout Greater Manchester wanted to promote earlier engagement with pregnant women and new families but they did not know who they were or how best to access the information. Building on existing work undertaken by Pennine Acute Trust, processes were developed to share electronic antenatal data and paper-based postnatal data. Contact details of those responsible for ensuring the appropriate sharing of information were also secured and information is now flowing. A number of useful documents relating to this case study are listed below:

Workshops and webinars - Better Care Fund and North of England Commissioning Support Unit

During the first few months of 2016, here at the Centre we were busy supporting a number of workshops and webinars focused on health and social care information sharing to support direct and in-direct care. These were being run by the Better Care Fund (BCF), in association with NECS (North of England Commissioning Support Unit).

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