Improving information sharing between Police and health services

Information sharing between the Police and health services allows early intervention and preventative work to enable better care for patients, supports safeguarding and the promotion of welfare and improves public protection. It is important for the Police and the health services to find new ways to work together. Effective information sharing improves services for members of the public, particularly in emergencies or when someone is near crisis.  

Although individual examples of information sharing between the two organisation exist, there is still a need for this to happen on a much larger scale to enable the services they provide to be more joined up and ultimately improve the service for the public. This page brings together a number of local examples of collaboration between the Police and the health services through improved information sharing to work together more effectively and deliver better services. You can download a copy of the full report below:
Putting information sharing at the heart of collaborative working - health and Police

Leicestershire Triage Car
Local statistics for Leicestershire showed a high number of people in mental health crisis being detained by the Police under Section 136 of the Mental Health Act because of insufficient access to the support they needed.

To tackle this issue and provide better outcomes for the people of Leicestershire, the Police and local health services worked together to utilise improved information.

0ver a three-year period the number of people detained under the section 136 of the Mental Health Act in Leicestershire has reduced by around 80% due to the introduction of the initiative. This short video tells the story.
Police and health information sharing case study: Leicestershire triage car

The Margate Task Force 999 frequent callers
The Margate Task Force is a multi-disciplinary, co-located team working with local people to improve lives by tackling health and social issues. Focussing on the most deprived wards in Thanet, the team is made up of professionals from the Police, Community Safety, Fire, Health, Department for Work and Pensions (DWP), Early Help, Troubled Families and Housing.

These wards have high caseloads for a number of these teams and engagement at street level has identified mental health as a priority.

The video about the task force explains what they do, how they were set up and the difference they are making to the local people they serve in the community – you can download the case study below:
Police and health information sharing case study: Margate Task Force

Seaview Project
Seaview is a charity based in St Leonards-on-Sea that offers open access for rough sleepers and a range of services addressing isolation including substance misuse, learning and physical disabilities.

A mental health street triage team of police officers and nurses visit the centre and there is a close working relationship with the local housing department; this case study illustrates how a charity provides a safe place of trust and how information is shared with formal care agencies to allow the provision of services. This short video tells the story and you can download the case study below:
Police and health information sharing case study: Seaview project